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The State of the Digital Divide in the United States

Introduction The COVID-19 pandemic shed a bright light on an issue that has been around for decades: the digital divide. As parents, children, and workers scrambled to learn, socialize, and work from home, adequate internet connectivity became critical. This analysis…

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Digital Distress: What is it?

Written by Roberto Gallardo and Benjamin St. Germain. In 2019 one of us wrote two Medium posts introducing a new metric related to digital inclusion called digital distress. Since then, we know of several organizations and communities that have used…

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2019 Digital Divide Index (DDI)

We are happy to announce the release of the 2019 digital divide index. This updated version keeps the three scores you are familiar with: overall digital divide index, infrastructure/adoption, and socioeconomic. These scores still range from 0 to 100, where…

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Remote Work Readiness in Indiana: What Covid-19 Taught Us

When the COVID-19 public health emergency hit in March of this year, most organizations and employers scrambled to continue working remotely to slow down the virus’ spread. While the economic impact has been significant, many organizations were indeed able to…

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